Support
Need help with FitScan? Email stizzyraxx@gmail.com and we'll respond within 48 hours.
Frequently asked questions
Is FitScan free?
Yes, FitScan is free to download and your first scan is free. Additional scans are sold as one-time in-app purchases (scan credits). FitScan Pro is an optional auto-renewable subscription that unlocks premium features, you never need it to use the core app.
How does the FitScan Pro subscription work?
FitScan Pro is $4.99/month or $34.99/year. Payment is charged to your Apple ID and renews automatically unless you cancel at least 24 hours before the period ends. You can manage or cancel anytime in your App Store account settings. Use of the app is covered by the standard Apple Terms of Use (EULA), linked in the footer.
How does the body scan work?
You take a front and side photo and enter your weight (and optionally a few measurements). FitScan computes body-fat percentage, muscle definition, posture and an overall fitness grade. Your photos stay on your device.
Do I need an account?
No. The core app works fully offline with no sign-up. An optional account is only needed if you want to use the community features.
Does it work without internet?
Yes. Body-composition scans, calorie tracking, the exercise library, workout generator, recipes, FitScore and all logging work offline. Only the optional community feed needs a connection.
The app says "Product not found in App Store"
This usually means in-app purchases were still finalizing. Reboot the device and try again, or email us your Apple region and the version number in Settings.
How do I delete my data?
Most data lives on your device, deleting the app removes it. For community data, email us and we will handle it within 48 hours.
Contact us
For anything not covered above, email stizzyraxx@gmail.com. We aim to reply within 48 hours.